Designing and building your custom kiosk software from scratch can be a daunting task. There are so many details to think about. The whole process of creating custom kiosk software is like building a house – you need to plan and work out every little detail before you could lay your hands on it. In this article, I’d like to share some tips on creating a custom kiosk software project from scratch.
A) Before jumping into the deep end and customizing your own custom kiosk software, you should have a clear vision of what your end goal is – to improve customer experience & retention or reduce costs. With this in mind, you should also have a clear idea of how you want your custom application to perform. How do you intend for it to display? Which areas do you intend to target? Planning this will help guide you through the entire process of building custom kiosk software for your company.
B) Once you have a clear idea on the mission statement of your custom software, you should decide on a firm developer. You should get in touch with a few companies and know who they are working for, and their reputation in the market. Do a thorough background check to evaluate their credentials and ask for references from their previous clients. The best companies will always provide a list of references to you. Referrals are a great way to judge whether they deliver what they say they will.
C) Now that you have a developer picked, you should sit down and discuss your goals for your custom kiosk software. Discuss how you want your software to serve the needs of your business or organization. Discuss which features are essential and which can be taken for granted. Make sure you understand your company’s budget and where you will fit the software. Be clear about your purpose and you will avoid getting into misunderstandings and complications later on.
D) Now that you have a developer and a plan, the next step is to define the typical timeline for the project. The typical timeline for building custom kiosks usually spans four to six weeks. This is the time frame used for measuring the costs and expenses associated with your project. It is advisable not to rush into the project. If you are not confident with your abilities, you will need to backtrack and re-evaluate the entire plan and work your way backwards.
E) Lastly, you will need to work with your service provider to figure out your pricing strategy. Your service provider will offer you the custom kiosk software and the infrastructure you need to get the kiosks up and running in your store. There will be additional costs associated with the customization of the hardware, installation of the hardware, and the training of the workers handling your new kiosks.